Privacy Policy

This Personal Data Privacy Policy describes how Tehnolab DOO Skopje (hereinafter Tehnolab) collects, uses, and processes personal data collected from visitors to our website.

What information do we collect?

We respect your privacy when you visit our website. Our website https://tehnolab.com.mk collects personal data (personal data and contact data) only if you voluntarily provide them.
The processing of your personal data allows us to improve the quality of the service, i.e., to respond to your requests more efficiently. It is our policy not to process your personal information for any purpose other than that for which it was collected. It is only possible to process your personal data for another purpose with your consent. What are the purposes for which your data is collected and processed?

  • The company may collect and process personal data for the following purposes:
  • Employment Interview Notifications
  • Employment or practical work
  • Customer satisfaction survey
  • For submitting an invoice or pro-invoice
  • To contact you: To contact you by email, phone calls, text messages or other equivalent forms of electronic communication.
  • For delivering news related to Tehnolab

How do we process personal data?

According to the Republic of North Macedonia’s regulations for the protection of personal data, Tehnolab processes your personal data in accordance with those regulations. By taking all of the recommended technical and organizational measures, which are part of the internal system for the protection of personal data, the company ensures the confidentiality and protection of the personal data it has.
Only legally prescribed procedures can be followed when submitting personal data to the competent authorities.

We process the following categories of personal data:

  • Identification data (name and surname)
  • Number of identification
  • Birth year and place
  • Contact information (email address, phone)
  • Descriptive data/messages

Tehnolab will retain your personal information only for as long as necessary in order to fulfill the purposes outlined in this Privacy Policy. To comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies, we will retain and use your personal information.

We may provide personal data to the following categories of users or recipients:

  • Insurance company
  • Public Revenue Authority
  • Ministry of Internal Affairs
  • Public Prosecution
  • Ministry of Justice
  • Competent inspection institutions
  • Courts
  • Notaries and executors
  • And other authorized state institutions

The Company may disclose your personal information if such action is necessary:

  • Compliance with a legal norm
  • Prevention or investigation of possible errors in the provision of services by the company
  • Protecting the personal safety of service users or the public

Data processors who may have access to personal data:

  • Debt collection agencies, in order to perform debt collection services
  • Insurance companies
  • Marketing agencies, in order to carry out activities with the aim of realizing marketing activities and notifications to users
  • External contractors of IT services, in order to perform services for system maintenance, administration and development of systems and applications
  • Accountants, in order to perform activities in the field of accounting
    External service providers related to data archiving

Automatic decision-making based on personal data:

During this processing of personal data, no automatic decision-making takes place on the basis of personal data.

Transfer of your personal data

Information about you, including personal data, is processed within the Company. This means that this information is not subject to transfer.

The Company will take all reasonable steps to ensure that Your data is treated securely and in accordance with this Privacy Policy and that any transfer of Your personal data to an organization or country will be prohibited unless appropriate controls are in place, including the protection of your data and other personal information.

Your rights as subjects of personal data In accordance with the Law on Personal Data Protection, as a subject whose personal data we process, you have the following rights:

– to be informed by Tehnolab about the way of processing personal data, including whether personal data is used according to the purpose for which it was provided;
– to ask Tehnolab to supplement, modify and/or update them if your personal data is incomplete, incorrect, or not updated by submitting a request;
– to ask Tehnolab to limit the processing of personal data by appropriately indicating which personal data will be kept; here is a link to a document;
– to ask Tehnolab to delete your personal data;
– to submit a request to Tehnolab with which you will withdraw the consent given for the purposes of personal data processing
– to submit an objection to the way of processing your personal data.

You can exercise these rights through the information and documents available at the following link https://tehnolab.com.mk/kontakt-i-lokai-a/

Other information

Because of the nature of the Internet, it is important to note that when using a website, passively and automatically collects information about the user’s habits and preferences. Tehnolab may record information about users when they visit the website, which is insufficient to identify an individual and represents statistical indicators used to improve the website. Browser cookies are small text files that are stored on your computer or mobile device in order to improve the user experience.

These cookies are not associated with any personal information you have provided to us in the past. As a result of the use of cookies, Tehnolab tracks the movements of visitors on the website and thus collects data for a better understanding of how visitors utilize the website, thereby improving the user experience, optimizing and improving the functionality of the website. During the next visit to the website, cookies enable us to recognize your internet browser. It is possible for cookies to save your preferences and other technical information; however, they may not be able to read data or information from your hard drive or mobile phone, or read other saved cookies from other Internet sites.

Changes to the personal data privacy policy

Tehnolab reserves the right to make changes to this personal data privacy policy at any time. If this occurs, we will post a notice on the website and update the update date at the end of this document. It is the User’s responsibility to periodically review the Privacy Policy and to be aware of any changes.

Contact

We can be reached at the following email address for any queries or suggestions in the field of personal data protection. Please do not hesitate to contact us at oflp@tehnolab.com.mk. Please be advised that the email address from which you contact us, as well as the content of your requests or suggestions, will not be used for any other purpose than responding to your request, question or proposal.